Demotion to L1 for no reason

Bugs
1

Hi, I found myself here demoted to L1 (from L2 + TLC) for no understandable reason. On Judge Academy I’m a L2 and everything’s fine there.immagine

Is it a bug?
Could you switch back my level to the correct one?
Thanks

2

I also lost the TLC for no reason. Could you please bring it back?
Thanks :slight_smile: